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All the consultants are full-time employees of the hospital; hence, outpatient services are available on all working days. We have doctors in the positions of junior and senior residents, thus offering 24 hours coverage in areas such as Casualty, Wards, Intensive Care Units and Post Op recovery areas. Any complaints in the odd hours are first attended to by the resident doctors and, depending upon the case, the respective consultants are called in to attend to the patients
You are required to contact the admission counter, where our executives will give you details about the various packages, bed categories and other charges. After finalization of the package and bed category, you will be given an IP (inpatient) number. On completion of all the admission formalities, you will be guided to the respective ward/room.
To minimize crowding and commotion in the patient care area, only one attendant pass is issued per patient. The pass has to be surrendered at the admission counter at the time of the discharge.
All the charges are fixed. A rate list could be enquired about at the Payments Section, or with the Unit Head. Before the procedure, a summary of the Estimate Bill will be shared.
Blood that is used in a transfusion comes from people you who have donated their blood voluntarily. A patient can bring his own Donor, if the donation criterion is met, and is the same blood group as the patient.
Yes. A donation from a relative or friend specified for a certain patient is called a “direct donation”. Encouraging your friends and family to donate blood will help ensure that the blood supply is sufficient to prevent blood shortages.
Allergic reactions
Mild allergic reactions, such as hives or itchiness are common — about one in 300. These reactions are easily treated. Severe allergic reactions are extremely rare.
Fever reactions
There is a one in 100 chance of having a fever following a blood transfusion. This is fairly common in patients who have been previously transfused or are pregnant. The reaction is generally not severe and is easily treated. Patients who have had severe fever reactions with transfusions may be treated for this prior to the transfusion. You should tell your doctor if you have had a severe fever with transfusions in the past.
Haemolytic reactions
In very rare cases, the patient’s blood destroys the donor red blood cells. This is called haemolysis. The chance of an acute haemolytic reaction is one in 25,000. This can be severe and may result in bleeding and in kidney failure. However, complications can usually be prevented by medical treatment.
Transmissible infections
The risk of chronic infection, injury or death from transfusion transmitted infections is very small but the risk cannot be completely removed by available testing. All volunteer donor blood is screened for infectious diseases. In addition, the donors have undergone a screening process to become eligible to donate. Donated blood is tested for hepatitis B, hepatitis C, HIV, and other infectious agents. Only blood that tests negative for infectious agents is allowed to be used.
No. The blood you donate is compensated by the body in 2 weeks.
If the levels of iron in your body are low you may experience
a feeling of being tired, weariness
lack of energy.
pale skin.
problem concentrating.
Your body needs iron to form new red blood cells.
A higher red blood cell level will allow oxygen to get to body cells and help you recover faster from your surgery.
It also provides an adequate amount of red blood cells in case there is bleeding during or following your surgery.
Iron can be found in a variety of foods. There are two types of iron in foods: Heme and Non-Heme irons.
Heme iron
It is easily absorbed by the body and is found in foods such as organ meats (liver, kidney, heart), beef, lamb, pork, veal, poultry (dark meat), and fish or seafood.
Non-Heme iron
It is not as easily absorbed and is found in foods such as whole grain cereals or fortified cereals, vegetables (beans, lentils, dried peas, chard), dried fruits (raisins, apricots), seeds and nuts, breads and pasta that are whole grain or enriched.
Yes, it is the right of the patient to call for cancellation. No Initial Fees shall be refunded.
The family members and friends can call the attendant with the patient.
No, a patient cannot use a cell phone in the IPD. For OPD, he can use the cell phone, but not in the doctor’s chamber.
As a patient, you are allowed to only meet your attendant. You can ask the attendant?
The ICU/CCU area is highly restricted. Attendants can visit only in visiting hours.
It is the right of the patient to take any number of opinions. We respect Patients’ rights.
You are under strict supervision medically. The reliability of the medications bought is questionable. Please do not make such requests.
Patients are served meals four times a day.
Your discharge summary carries the prescription you will need to follow after discharge. Please buy from any pharmacy.
For all in-patients, discharge summary will be provided at the time of the discharge. Your follow-up visit will be mentioned on the discharge summary. In case of any emergency, please contact the hospital immediately.
We have a state of art laboratory and imaging services available round the clock to carry out various diagnostic tests/investigations. On reaching the hospital, approach the Front Office, and provide your UHID/prescription. The staff shall guide you to the concerned testing facility.
For all tests/investigations, prior payment must be made at the front office cash counter. Once billing is complete the patient needs to go to the concerned testing facility along with the Doctor’s prescription. The concerned staff will then guide you through the process and if need be provide an appointment, in case the test cannot be done on the same day. After the tests, all reports shall be handed over to you.
If you are an out-patient then please request your treating doctor or medical practitioner to provide with the required medical report. For all in-patients a discharge summary shall be provided when they are discharged.
Once approved by the consultant or the medical practitioner, the nurse carries out the necessary billing procedures and medicine procurements. Once patient settles all the bills, the treating consultant fills in the discharge card and gives discharge instructions provide critical information to patients to manage their own care.
Children are at risk of cross-infections. It is advised that children should not be brought to the hospital for visiting patients.
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By Cash or Credit Card
Co-Payments
Come prepared to make your insurance co-payment each appointment. The amount of your co-pay is set by your insurance company. If you are not able to make your co-payment at the time of service, ask either our reception or checkout desk team member to set up terms for a deferred payment plan..
Payment Plans / Financial Assistance
accepted insurance providers
